Print Sample Candor Questions® for Sales & Customer Service

Sample Sales Questions to Ask to Improve Customer Service:

1. Why did you hire us or buy our product?

2. Who else did you consider hiring?

3. How are you measuring our success?

4. Why do you continue to use our product or service?

5. What would have you choose another provider?

Improve Customer Service with Sales Skills Training

We've all had customers we thought were happy, until they left with no explanation. Unfortunately, when clients are dissatisfied, they don’t tell us. They vote with their feet. Customers leave, and we never know why. Instead, provide effective sales skills training for your employees – get sales people and customer service representatives asking revealing questions for customer service insights.

Questions for Customer Service

Get to know your customers by asking questions that will help you improve customer service and sharpen your employees’ customer service skills. A companion to the book How to Say Anything to Anyone, Candor Questions for Sales & Customer Service provides sales questions that help you get to the heart of what your clients need and why they hire or fire you.

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